![]() ![]() very uncomfortable – He returned to our table after his supervisors failed as well and threw his note on the table right in front of us. After, he realized he could no longer pressure he sent 2 supervisors to try to convince us. He began asking questions about our mortgage payments and personal finances. It seems to us that this got him more upset to the point that he was rude toward us. WE did not promise him a damn thing we kept our cool and stuck to our guns. He became angry and told us we promised him to buy (as we were having breakfast, we very casually asked if we would consider becoming clients.we told him we would but that was certainly before we were given any pricing information!!!!). I told him immediately that we were not interested and he kept saying “BUT HYPOTETICALY SPEAKING WHICH ONE WILL YOU CHOOSE.” We told him none. Financing was available through the resort at 16% APR!!!. Also, he insisted we would only get some added discounts if we made a deposit (15-20%) on the spot. These were Platinum at $89,000 USD, Gold at $ 49,000 USD and last but not least Silver $29,000 USD. Anyways, he went on and on and on about AM Resorts, about the owner, about the supposed savings and at the very end he said there were 3 packages for us to choose. He assured us that it was not a time share. I told him that we did not like to attend any presentations about Time-shares since it was not something we could commit to at this time. He got very defensive and said, “WHO TOLD YOU THIS IS A TIME-SHARE” then we knew something was not right. We told him, this is not a time-share right? We are not interested in buying anything at this point. It was not a time-share it was going to be an informative session about this new club inauguration day. A resort representative, Enrique, with broken English told us that he was going to take us for a tour of the Resort and tell us about the program. We went with and open mind, having a positive attitude. Once we got there, we noticed everyone was very friendly to us and offering us water or something to drink. We got into a Taxi that Secrets Silversands kindly paid in full for us to go to Maroma. We got a little bit suspicious at this point. We agreed and decided to go, we asked how many people are planning to go and it was supposed to be confidential. This nice person assured us that it was NOT a time share presentation, it was just a raffle for a 3 night trip back to Cancun and 100 $ just to listen to the presentation. We did not want to go at first we asked if this was a time share type of presentation. There was no commitment and we were offered $100 for attending to be used towards any resort service. It was an invitation to hear about a new “Unlimited Vacations” club. TIME SHARE PRESENTATION: Well, as we waited for our room a very friendly gentleman approached us telling us if we wanted to go to Secrets Maroma – a very nice resort close to Secrets Silversands. Hint: As you enter the gym you will feel the floor slippery, those are not your shoes at all. It was much cleaner than several places I had the pleasure to work out. Yes, the cleaning lady was very efficient and tried very hard to keep the place clean. Well, this was not a good thing since everyone did not like it at all. He told me it was Armor All on the floor or some oily substance to make it shine. I couldn’t tell what exactly they used to clean the floors, but I almost fell. but the gym’s floor was very slippery and dangerous. The GYM: I decided to go for a workout at the gym, It was big enough, a lot of people there. The bathroom was clean, and we were able to enjoy it from there on. If you want to stay there, please make sure you do not get building 5. Anyways, to make the story short, the smells were so intolerable that we asked to be moved to a different room away from building 5. The odor however, also came from the outside as our room which faced the water recycling plant from the resort next door AZUL (it’s literally on the other side of the wall and easily seen from our bedroom). Upon closer inspection, there was a significant amount of mold which intensified after waking up and taking a shower. When we woke up the bad smell was still there!!….part of it seemed to be coming from inside the shower. I noticed it right away but the bell boy and my lovely wife did not notice anything. At first, we did not think of it too much since we were so tired. First of all, as soon as we were taken to our room we noticed an unpleasant odor inside and outside the room. "THE ROOM: I would like to start by saying that this resort was NOT as we expected. ![]()
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